Shipping Policy
Last Updated: [03-09-2026]
At Amor The Luxe, we strive to deliver your order safely and as quickly as possible. Please read our shipping policy below for details on delivery timelines, charges, and related information.
1. Order Processing Time
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During sale periods or high-demand occasions (festivals, promotional events), processing time may take slightly longer.
2. Shipping Timelines
- Metro Cities: 3-5 business days
- Other Cities/Towns: 5-8 business days
- Remote/Rural Areas: 7-10 business days
Please note these are estimated timelines and actual delivery may vary due to courier delays, weather conditions, regional restrictions, or other factors beyond our control.
3. Shipping Charges
- Free shipping on all orders above ₹4,000
- For orders below ₹4,000, shipping charges are calculated automatically at checkout based on your delivery location, order weight, and available courier options
- The exact shipping charge will be clearly displayed on the checkout page before you complete your payment — no hidden charges
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email/SMS
- You can track your order status using the “Track Order” link on our website or directly through the courier partner’s tracking page
5. Shipping Partners
We work with reputed courier and logistics partners (via Shiprocket) to ensure safe and timely delivery of your order across India.
6. Delivery Attempts
- Our courier partners typically make 2-3 delivery attempts for each order
- If delivery is unsuccessful after multiple attempts, the order may be returned to us, and you will be contacted for further instructions
7. Incorrect Address
- Please ensure your shipping address is complete and accurate at the time of checkout
- Amor The Luxe is not responsible for delays or non-delivery caused by incorrect or incomplete address information provided by the customer
- If you need to update your shipping address after placing an order, please contact us immediately at [amoretheluxe@gmail.com], before the order has been shipped
8. Damaged or Lost Shipments
- In the rare event that your package arrives damaged, please contact us within 24 hours of delivery with photos of the damaged item and packaging
- If your order is marked as delivered but you have not received it, please contact us within 24 hours so we can investigate with our shipping partner
9. International Shipping
- Currently, we only ship within India
- We do not offer international shipping at this time
10. Contact Us
For any questions regarding shipping or delivery, please contact:
Amor The Luxe
Email: [amoretheluxe@gmail.com]
Phone: [+91 9009001316]
Address: [New Delhi, India]
